Shipping policy

At J. Strauss, every bag is carefully packed and prepared to ensure it reaches you in the best condition. Please review our shipping guidelines below:

Processing Time

All orders are processed within 3–7 business days (excluding weekends and holidays) after receiving your confirmation email. You will receive another notification when your order has shipped.

Delivery Time

Once shipped, delivery times will vary based on your location and chosen courier service. We work with trusted local couriers to ensure your package arrives safely and on time.

Rush & Urgent Orders

Need your item sooner? We're happy to accommodate urgent requests whenever possible. Please message us directly via Instagram Chat (@j.straussleather) for faster arrangements and assistance.

Shipping Fees

Shipping fees are calculated at checkout based on your location.

Tracking Your Order

Once your item has been shipped, a tracking number will be sent to you via email or DM. You may use this to follow your package’s journey to your doorstep.

Inquiries

If you have questions about your order or our shipping process, feel free to reach out to us at dess@jstraussleather.com or through our Instagram or Facebook page.